FAQ

We are your full service print solution provider, producing the highest-quality print communications, reliably and consistently, for customers across the globe. We are here around the clock and offer a versatile range of capabilities, top-of-the-line equipment, driven by an award-winning team.  
Ideally we would love a high resolution PDF, but we except a variety of formats, InDesign, Quark Xpress, Illustrator, PhotoShop, Word, PowerPoint, PDF, etc., and see our Help Center on how to create a PDF and prepare files for submission.
Definitely, but contact us ASAP, orders process really fast and can be into production minutes after your submission.
No, there is quite a big difference in technology. But we have the best on the market. The 29 inch HP Indigo 12000 Digital Press produces the widest commercial application range with superior print quality, high productivity, and wide versatility. HP Indigo’s liquid electrophotography technology, using HP Indigo ElectroInk, delivers crisp linework, attractive images and smooth vignettes matching and surpassing some offset applications.
You will receive your soft proof in 1 business day. Hard copy proofs will take longer and will depend on your location.
(855) 554-7669 or you can email us at info@shapco.com
Most orders are produced in 4 business days, once your proof has been approved and if you are shipping UPS Ground, it will take approximately 1-5 additional business days.
Yes we do. You can download a templates from our catalog, click Templates listed below.
We will keep your files for 1 year.
Log into Shapco Direct, click on Order History, then click on Reorder next the order or item you want to re-order.
All Minnesota orders are subject to sales tax. All other states will not be charged sales tax. If you are from Minnesota and you should be tax exempt, please email us your exempt certificate prior to placing an order. We will than set up or change your account to be exempt.